Holiday Settings¶
One row per holiday closure in the workbook. Every field below is yours to complete.
One row per holiday. Groups are defined under Phone System Management > Company Info > Account Settings > Settings > Hours > Default holiday groups > Manage. Apply each group only to the objects that need holiday coverage - do not set one as an account default. Dates YYYY-MM-DD. Row 4 is a formatted example.
| Field | Allowed values | Example |
|---|---|---|
| Holiday Group | — | Standard Holidays |
| Holiday Name | — | New Year's Day |
| Start Date | — | 2027-01-01 |
| End Date | — | 2027-01-01 |
| All Day? | — | Yes |
| Start Time | — | — |
| End Time | — | — |
| Call Handling During Holiday | — | Forward to voicemail |
| Applied To (objects) | — | Main Auto Receptionist; Support Call Queue |
| Notes | — | Example row - overwrite or delete |